Privacy and Cookie Policy for Fells New Forest Ltd

Last Updated: 1st January 2024

Thank you for visiting the Fells New Forest Property website. This combined Privacy and Cookie Policy outlines how we collect, use, disclose, and safeguard your personal information and describes our approach to cookies. By using our website, you agree to the terms and practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, including but not limited to:

• Name
• Contact information (email address, phone number, address)
• Property preferences and requirements

1.2 Non-Personal Information

We may also collect non-personal information, such as:

• Browser type
• IP address
• Pages visited
• Cookies and usage data

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and personalising our services
• Communicating with you
• Responding to enquiries
• Improving our website and services
• Legal and regulatory compliance

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

4. Third-Party Links

Our website may contain links to third-party websites. We have no control over the privacy practices or content of these sites and are not responsible for their practices.

5. Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

6. Cookies

6.1 What Are Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

6.2 How We Use Cookies

We use cookies for various purposes, including:

• Understanding how you use our website
• Improving your experience on our site
• Providing and personalising our services

6.3 Advertising Cookies

Cookies may also be used to deliver personalised advertisements to you. These advertisements may appear on our website or third-party platforms.

6.4 Your Choices Regarding Cookies

You can choose to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies if you prefer.

7. Your Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of receiving marketing communications

8. Changes to this Policy

We reserve the right to update or modify this Privacy and Cookie Policy at any time. The date of the latest revision will be indicated at the top.

9. Contact Us

If you have any questions or concerns regarding this Privacy and Cookie Policy, please contact us at sales@fellsnewforest.com